God has chosen certain times and places to enable people to experience in a special way his presence and his grace, John Paul II stated. Such a place is the Shrine of Divine Mercy in Cracow. To this place millions of people from all over the world make pilgrimages. For those who cannot physically come and yet desire to unite themselves in prayer in this place, the Congregation of the Sisters of Our Lady of Mercy Hour has prepared a 24-hour online transmission.

The chapel where the miraculous image of the Merciful Jesus and the tomb of St. Faustina is found is a place of prayer for pilgrims and where the daily prayers in common of the Congregation of the Sisters of Our Lady of Mercy are held.